Effective Date: 20 May 2025
Last Updated: 20 May 2025

These Terms and Conditions apply to all purchases made through the Happy Little Owls website (the “Site”). Please read them carefully before placing an order. By using our Site and placing an order, you agree to be bound by these Terms.

1. About Us

Happy Little Owls is a UK-based seller of high-quality liposomal supplements.
Contact: 📧 help@happylittleowls.co.uk
📍 United Kingdom (full address available on request)

2. Ordering from Us

When you place an order on our Site, you are making an offer to purchase the goods under these Terms. We reserve the right to accept or reject your order.

Order confirmation is sent by email and confirms that we have received your order. A contract of sale is formed once your payment has been processed and we dispatch your items.

We reserve the right to refuse or cancel an order if:

• Products are unavailable
• Payment is not authorised
• There is a pricing or description error
• Fraud or misuse is suspected

3. Product Information

We aim to ensure all product descriptions, images, and prices are accurate and up to date. However, minor variations may occur. All products are sold subject to availability.

It is your responsibility to ensure a product is suitable for your individual health needs. We strongly recommend consulting with a qualified healthcare professional before starting any supplement.

4. Prices & Payment

All prices are listed in GBP (£) and include VAT, where applicable. Shipping costs are calculated at checkout and clearly displayed before payment.

We accept payment via secure third-party gateways (e.g., Stripe, PayPal). Your payment details are not stored on our servers.

5. Delivery

We aim to dispatch orders within 1–2 working days. Delivery times vary depending on location and shipping method selected.

You are responsible for ensuring delivery details are accurate. We are not liable for orders delayed or lost due to incorrect information or circumstances beyond our control.

6. Cancellations and Returns

You have the right to cancel your order within 14 calendar days of receiving it under the Consumer Contracts Regulations.

For full details, please refer to our Returns Policy.

7. Faulty or Incorrect Items

If you receive a faulty or incorrect item, contact us within 7 days of delivery. We will arrange a replacement or refund and cover any return shipping costs if the error is ours.

8. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.

Our total liability for any claim shall not exceed the value of the goods purchased.

Nothing in these Terms limits your statutory rights or our liability for death or personal injury caused by negligence.

9. Health Disclaimer

Our products are not intended to diagnose, treat, cure or prevent any disease. Always consult your doctor before using any supplement, especially if pregnant, nursing, taking medication, or under medical supervision.

Happy Little Owls cannot be held liable for adverse reactions. It is your responsibility to assess your health condition and suitability of the product before opening or using it.

10. Intellectual Property

All content on this website—including logos, images, text, and product descriptions—is the property of Happy Little Owls and may not be copied, reproduced or distributed without prior written permission.

11. Privacy & Cookies

Your personal data is handled in accordance with our Privacy Policy and Cookie Policy, both of which form part of these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions about these Terms, your order, or your rights as a customer, please contact us: 📧 help@happylittleowls.co.uk